REFUND POLICY
A legal disclaimer
All registrations and purchases for Have a Day Training programs are final. Fees are non-refundable and non-transferable, including but not limited to missed sessions, late arrivals, early departures, illness, injury, scheduling conflicts, or voluntary withdrawal. No refunds or credits will be issued once a program has begun.
In the event that Have a Day Training cancels a session or program, a make-up session or credit may be offered at the sole discretion of Have a Day Training. Weather-related or facility-related cancellations do not guarantee refunds. Have a Day Training reserves the right to modify or cancel programs, schedules, or instructors as necessary.
By completing registration, you acknowledge and agree to this Refund Policy.
Refund Policy
Have a Day Training – Refund & Cancellation Policy
At Have a Day Training, we value your time and are committed to providing high-quality softball instruction. The following policy outlines our guidelines regarding cancellations, rescheduling, and refunds.
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Private & Small-Group Lessons
2-Hour Notice Required
Clients must cancel or reschedule at least 2 hours before their scheduled session to avoid being charged.
• Cancellations made more than 2 hours in advance may be rescheduled or refunded in full.
• Cancellations made within 2 hours of the session time will not be refunded and will be considered a used session.
• No-shows will be charged in full.
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Packages & Multi-Session Plans
• Lesson packages are non-refundable once the first session is completed.
• Remaining sessions may be rescheduled with proper notice.
• Packages must be used within 6 months of purchase.
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Camps, Clinics, & Group Events
• Cancellations made 7 days or more before the event receive a full refund.
• Cancellations made 3–6 days before the event receive a 50% refund.
• Cancellations made within 48 hours of the event are non-refundable.
• No refunds for missed days or partial attendance.
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Weather & Coach Cancellations
If Have a Day Training must cancel due to weather, facility issues, or coach availability:
• Clients will be offered a reschedule or full credit toward a future session.
• Refunds will be issued only if rescheduling is not possible.
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Injuries or Emergencies
We understand emergencies happen. In cases of documented medical issues or serious emergencies, refunds or credits may be granted at the discretion of Have a Day Training.
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Payment & Processing
• Refunds, when approved, will be processed to the original form of payment within 5–10 business days.
• Transaction or processing fees may be non-refundable depending on the payment provider.
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Policy Agreement
By booking a session or purchasing a package with Have a Day Training, you acknowledge and agree to this Refund & Cancellation Policy.
